Privacy Policy

Scope of Application

This Policy applies only to this Website. When you are redirected to a third-party website, please carefully review that website's privacy policy and its notices regarding personal data protection. Such content does not fall within the scope of this Policy, and the Company is neither able nor responsible for any related matters.

Personal Data Security

Unless with your consent, the Company will not, in principle, provide your personal data to any third party unrelated to the services of this platform, except in the following circumstances:

1.As required by law;

2.At the request of government or judicial authorities through legal procedures;

3.When necessary for the Company to exercise its legal rights or defend itself in legal proceedings;

4.When you violate this Policy or relevant rules of the platform (including but not limited to the Terms of Service);

5.When necessary to protect the rights and interests of you, the Company, or third parties, or to fulfill your service requests;

6.In the event of a merger, transfer, or other reason for the succession of the Company's services, which includes the provision of user personal data.

Specific Purposes for the Collection, Processing, and Use of Personal Data

1.To fulfill, maintain, improve, and optimize the services provided by the Company, including but not limited to contract fulfillment, service delivery, feedback, and issue resolution.

2.To provide promotional and marketing information, including but not limited to business promotions, communication, and advertising campaigns.

3.For administrative and operational needs of the Company, including but not limited to statistical analysis, surveys, and research.

4.Any other actions necessary for the provision of services through this Website.

Collection and Processing of Personal Data

The personal data you provide while using this Website, or that the Company directly or indirectly collects during the course of conducting its services and business (hereinafter referred to as "personal data," including but not limited to name, date of birth, National ID number, passport number, occupation, contact information, financial status, social activities, and other information that can directly or indirectly identify an individual), will be collected, processed, and used solely within the scope of the aforementioned specific purposes and in accordance with relevant laws and regulations. Unless otherwise provided in this Policy or by law, the Company will not disclose your data to unrelated third parties or use it for any other purposes without your consent.

Use of Personal Data

You agree that, within the scope of service marketing, market analysis, and related research purposes, the Company may record, store, and use data generated or retained by you on this Website. The Company’s affiliates and business partners may also provide you with marketing activities or promotional offers for your reference. If you wish to stop receiving any marketing communications, you may notify the Company to opt out (Contact information: contact.us@neuinx.com ).

Duration, Location, Recipients, and Methods of Personal Data Use

Duration: Unless otherwise required by law, the Company will use your personal data for the duration of the aforementioned specific purposes and the operational period of the platform (whichever is longer).

Location: Unless prohibited by competent authorities, your personal data may be used in regions necessary for achieving the aforementioned purposes (including but not limited to the territory of the Republic of China).

Recipients: Within the scope of the above-mentioned purposes, your data may be used by the Company, its affiliates, or necessary cooperating vendors.

Methods: The Company may use your personal data in a reasonable and legal manner—including but not limited to written, electronic, telephone, and SMS communications—in accordance with the specified purposes and applicable laws.

If you choose not to provide your personal data, or if the data you provide is incomplete or inaccurate, it may affect the services the Company or the platform can provide, which in turn may impact your rights and interests.

Website Browser Cookies

To enhance your user convenience and browsing experience, this platform uses cookie technology (cookies are strings randomly stored on your computer by the website server to communicate with your browser and to identify and distinguish users). This enables personalized interactive services and allows us to analyze user behavior and website traffic statistics, helping us better understand your browsing patterns and improve our services and overall quality. Disabling cookies may result in certain services on this Website not functioning properly or having limited features.

Self-Protection Measures

To safeguard the security of your account and personal information, please carefully protect any personal data used on this platform. Do not share your account or password with others, nor allow third parties to use your personal information to apply for an account or password. Otherwise, you will bear all related responsibilities. If you are using a shared device, be sure to log out from your account and close the browser window after using the platform to prevent others from accessing your personal information. If you suspect your account or password has been compromised, please change your password immediately or notify the Company to suspend the account (the Company will verify your identity by confirming your personal information).

Amendments to the Privacy Policy

This Policy may be amended or adjusted at any time in accordance with legal requirements, business needs, or for the purpose of providing improved services. The Company reserves the right to revise this Policy at any time, and the revised terms will be posted on this Website. Major changes will be notified to you via the email address you provided. You may review the latest version of our Privacy Policy on this Website at any time. If you continue to use our services, you will be deemed to have accepted the revised Privacy Policy. If you do not agree with the changes, please stop using this Website and notify the Company in accordance with this Policy to cease the collection, processing, and use of your personal data.

User Rights

In accordance with the law, you have the following rights regarding your personal data: to inquire or request access, to request a copy, to request supplementation or correction, to request cessation of collection, processing or use, and to request deletion. If you have any such requests, please contact the Company via email. However, if you choose to delete your personal data, it may affect the scope of services the Company or the platform is able to provide. If you have any questions about this Privacy Policy, please contact us.